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Checking and authenticating passenger identities is a major concern for airborne public transportation. It is an essential part of the customs process as well as airport security, luggage management and aircraft safety. We need it to sell plane tickets and services like lounge access, priority boarding and inflight entertainment services – or simply so the cabin crew can ensure every passenger is onboard and in the right seat.
These very different processes rely on authentication using passport, ID cards, loyalty cards or credit cards and involve multiple checks. Cumulatively, this impacts passenger journey quality and uses valuable airline, airport and customs resources.
Propose new, simple and secure ways to authenticate travellers throughout their travel experience, from ticket purchase to arrival at their final destination.
Your solutions could be a specific token, a mobile application, an online service – or something else.